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Important Notice: Uber Does Not Offer Phone Support in Qatar

Uber provides support exclusively through digital channels and in-person options for drivers. There is no dedicated phone support available for riders or drivers in Qatar. If you need assistance, follow the step-by-step guides below for riders or drivers.

For Riders: Accessing Uber Support

1. Open the Uber App: Launch the Uber app on your smartphone and ensure you're logged in to your account.
2. Navigate to Help: Tap the account icon (usually in the top right corner), then select "Help" from the menu.
3. Select Your Issue: Browse categories like "Trip Issues," "Account and Payment," or "Safety" to find relevant topics. You can search for specific problems using the search bar.
4. Use In-App Chat or Report: For most issues, submit a report or start a chat with Uber's support team directly in the app. You'll receive responses via notifications or email.
5. Visit the Online Help Center: If the app doesn't resolve your query, go to help.uber.com/riders in your web browser for FAQs, articles, and additional self-help resources.

For Drivers: Accessing Uber Support

1. Open the Uber Driver App: Start the Driver app and log in to your account.
2. Go to Help Section: Tap "Account" at the bottom, then select "Help."
3. Choose Your Topic: Select from categories such as "Driving and Delivering," "Earnings," or "Account" to view FAQs or report an issue.
4. Submit a Report or Chat: Use the in-app messaging to describe your problem and get assistance from Uber's team.
5. Book an In-Person Appointment (if available): For hands-on help, select "Book an in-person appointment" in the Help section, choose your issue, and schedule at the Uber Greenlight Hub in Doha if eligible.
6. Access Online Resources: Visit help.uber.com/partners for more detailed guides and support articles.

For urgent safety concerns, use the in-app emergency features or contact local authorities. Please note that the phone number listed on this page is not affiliated with Uber and is for QListy inquiries only.